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Symantec Software
Posted: 10: 37 AM, Monday, Feb 10, 2003
Last Updated: 7:00 PM, Tuesday, June 30, 2009

To ensure proper installation of Symantec software on your computer, please follow each of the following three critical steps!

If you need assistance uninstalling or determining your current version of Symantec AntiVirus and/or Symantec Firewall, please contact the ISS Help Desk via an IT Help Request or at 202-994-5530. The ISS Help Desk is open Monday through Friday from 7am to 10pm.


STEP 1:

Determine your current version of Symantec AntiVirus and/or Symantec Firewall.  For instructions on doing this click here.

STEP 2:

Remove any AntiVirus software that you have installed on your computer, including any previous versions of Norton or Symantec software, otherwise you risk damaging your computer by installing Symantec AntiVirus over another AntiVirus client.

STEP 3:

Read and agree to the following License Agreement:

GW Students: Notwithstanding any provision in the Preferred Value Certificate and the End User License Agreement to the contrary, Licensee may allow registered students to use a copy of the Software on their personal computers at no additional charge to Licensee. Licensee will assume responsibility for student's agreement to use the Software under the terms and conditions of the Symantec in-box license agreement and for limiting availability of the Software to registered students only. In addition, Licensee will use reasonable efforts to see that students who are no longer registered students agree to remove the copy of the Software from their personal computers. The number of copies made for student usage shall not exceed the total number of copies licensed. Such additional copies will not increase the total number of copies licensed by Licensee under the Preferred Value Certificate Number referenced above.

Other members of the GW community: You are allowed to use Symantec AntiVirus, on your work and home computers while you are affiliated with GW. You are required by law to remove this program once you are no longer affiliated with GW.

I understand that the George Washington University (GW) is the Licensee of Symantec AntiVirus and Symantec Client Security from Symantec. And that I will uninstall any Norton or Symantec AntiVirus product I obtain from GW from all of my computers when I am no longer affiliated with or enrolled at GW.

I have read, I understand and I agree to abide by the above License Agreement. Please take me to the Symantec Anti-Virus login page.

I do not agree to the above License Agreement. Please take me to the main Help Desk page.



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If you would like a response, please send an email to the ISS Suggestion Box at suggest@gwu.edu.

Support & Contact Info:
Help Desk: (202) 994-5530
EAS Help Desk: (202) 994-5530, option 4
System Status: (202) 994-5530, option 3
Support: ITHelp Request
Suggestions: suggest@gwu.edu

The George Washington University
Help Desk Hours:
Monday-Friday: 7:00AM - 10:00PM
44983 Knoll Square, Bldg II, Suite 351
Ashburn, VA 20147
ITS Fax: (202) 994-0101
Help Desk Fax: (703) 726-4111